FAQS

At CB Properties, we believe in transparent, competitive pricing with no hidden surprises. We offer three distinct service tiers: Bronze, Silver, and Gold. Each tailored to your level of involvement. Whether you need simple tenant placement or a comprehensive "hands-off" management experience, our boutique model ensures you only pay for the value you receive. Contact us today for a customized quote based on your specific property type and portfolio size. 

We take a proactive, person-centered approach to rent collection. Leveraging over 28 years of professional social services experience, we prioritize mediation and behavioral science to resolve payment issues before they escalate. Our goal is always LTB Prevention. However, if a resolution cannot be reached, we manage the entire enforcement process with professional rigor, ensuring all legal notices are served correctly and your rights as a landlord are protected. 

Our screening process goes far beyond a basic credit check. We apply a Behavioral Science lens to every application, looking for patterns of reliability, respect for property, and long-term stability. This deep-dive approach includes verified income analysis, comprehensive landlord references, and professional background checks. By understanding the "Human Element," we minimize turnover and place high-quality tenants who treat your investment like their own home. 

Navigating the Residential Tenancies Act (RTA) is a significant responsibility. Landlords are legally required to maintain the property in a good state of repair, ensure vital services (heat, water, electricity) are provided, and respect tenant privacy with strict notice requirements.

How CB Properties Helps: Depending on your selected service tier, we act as your professional shield. In our Gold and Silver packages, we take the lead on ensuring your property remains in full compliance with Ontario law, from managing smoke detector inspections and filter changes to handling legal lease renewals and RTA-compliant communications. We protect your investment by keeping you on the right side of the law.

Yes. We specialize in the unique challenges of multi-unit property management right here in North Bay. From navigating the initial conversion process to managing high-density tenant relations, our management model is designed to maximize the ROI on your income property. We provide the professional oversight needed to ensure your multi-unit asset remains a stable, profitable investment while navigating the specific local bylaws and market demands of our community.

We maintain a 24/7 Emergency Response system designed to protect your property and provide peace of mind at all hours. Whether it’s a mid-winter furnace failure or a critical plumbing issue, we act as the essential first point of contact for tenants.

Our management model focuses on rapid assessment and coordination with our vetted network of local North Bay contractors who understand the urgency of Northern Ontario property care. By acting quickly to facilitate repairs, we work to mitigate risks and prevent costly, long-term damage to your investment.

We don't wait for things to break. Our proactive inspection schedule includes regular checks of smoke and CO2 detectors, furnace filters, and general property condition. By catching small maintenance needs early, like a slow leak or a worn seal, we save you money on major repairs and ensure your property remains safe and compliant with local North Bay housing standards. 

At CB Properties, we believe property management should be person-centered, not just a line on a spreadsheet. We provide a boutique experience with a single, expert point of contact, leveraging 28 years of professional conflict-resolution to protect your investment. Our focus is on high-quality communication and local expertise that larger, distant firms simply can’t provide. 

• Proactive Compliance: We stay ahead of RTA (Residential Tenancies Act) updates to ensure your property and your practices are always "LTB-ready."

• De-escalation First: We use proven social service techniques to address tenant concerns before they become formal disputes.

• Documentation Excellence: Every interaction is logged, providing a clear paper trail that protects the owner if a formal hearing is ever required.

Absolutely. We value our partnerships with the local real estate community. We offer a professional referral fee for new management contracts, paid directly to your brokerage in full compliance with TRESA regulations. We also provide a 'Link-Back Guarantee', if your referred client ever decides to sell, we refer them right back to you for the listing. 

Absolutely not. We offer a "Link-Back Guarantee" to all our Realtor partners. Because we specialize exclusively in professional property management and do not handle sales, we have no interest in competing for your listings. If your client ever decides to divest or sell their property, we immediately refer them back to you. Our priority is to provide expert management that reflects well on you and protects your long-term relationship with your client. 

Absolutely. We offer turnover cleaning and property readiness services to ensure a home is in peak condition, helping you get the best possible photos and the highest sale price for your seller. 

While we are not a residential maid service, we provide Strategic Turnover Cleaning and Property Readiness services. We specialize in deep-cleans designed to sanitize and restore a property between tenancies, ensuring it meets the highest standards for photography and showings. Our goal is to maximize your rental rate by presenting a pristine, 'move-in ready' home.